We guarantee your complete satisfaction for your first shirt order.
Whatever the reason, we will take care of all alterations to the first shirt that you order, so that you are ensured of a perfect fit. These alterations will also be applied to the pattern used for your initial order, so that they are reflected in any future orders placed.
We guarantee your complete satisfaction for your first chino order.
We will take care of all alterations to the first chino trousers that you order so that you are ensured of a perfect fit. These alterations will also be applied to the pattern used for your initial order, so that they are reflected in any future orders placed.
If you invoke our Made-to-Measure Guarantee, first of all we ask you to wash the garment (shirt ou chino) at least 3 times in order to take its final shape. After these washes, if corrections are still necessary, you must first contact our customer service before returning your garment to our shop to the attention of:
Depending on the alterations requested, at our discretion we may elect to:
You will only be liable to pay the postage and packing charges for returning the shirt to us, except in the case of orders delivered outside French territory, in which case the customer will also be responsible for meeting postage and packing charges following completion of the alterations.